• Frequently Asked Questions

    Q1: Is the necessary to tamp the coffee powder?

    A: The tamping process is not necessary before brewing the coffee for the version of Stainless Steel Powder Container. It is not allowed to tamp the coffee powder for the version of Plastic Powder Container. Furthermore, please make sure that the side labeled “top” on the metal filter is faced up.

    Q2: What is the recommended grinding degree of the coffee powder of the 1Zpresso manual coffee grinder?

    A: The recommended grinding degree to be placed in the version of Plastic Powder Container is salt-like powder. If the pressing strength is too hard to be press, please use coarser powder or stop pressing for 10s. The coffee powder ground by blade-based grinder is not recommended to be used for 1Z-Y3 portable coffeemaker.

    Q3: How about the temperature of water? Recommended ratio between coffee powder and outputted water for making the espresso?

    A: The recommended water temperature is around 90-95℃. The input volume of the water is 100-110ml and the output volume of espresso is around 45ml. The ratio between coffee powder and outputted water is around 1(g):3(ml).

    Q4: How many times should I press when brewing the coffee?

    A: The setting pressure will be reached when the “puff” sound is made after 15-18 times of pressing. At the meanwhile, waiting for 5s, following about 30 times of pressing, 50-60ml of expresso will be outputted.

    Q5: What coffee capsules can be applied to 1Z-Y3 coffeemaker?

    A:The coffee capsules NESCAFÉ® Dolce Gusto®, Keurig® K-Cup® Pods, Caffitaly®, K-fee® are compatible with 1Z-Y3 coffeemaker with the use of specific capsules holder (can be purchased additionally).

    Q6: Is there anything should be paid attention to when using the coffee capsules?

    A:

    1.Confirm the correct capsules holder of your desired coffee capsules.

    2.Make sure 5 holes has been pierced on capsule membrane before placing.

    3.The capsule should be pressed a little bit harder when placing into the capsules holder. So that the upper chamber can be easily screw on the lower chamber.

    Q7: How to relieve the pressure? How to clean?

    A:

    After making the espresso, do not unscrew the upper cover too fast. Please slowly unscrew the upper cover for releasing the pressure in the cup. If the upper cover is opened too fast, the impact of the pressure may cause sealing rubber ring on the plunger displace. After releasing the pressure, the coffee maker can be disassembled for through cleaning.

    Q8: Why the plunger is hard to be pressed after several use?

    A: If the plunger is hard to be pressed, it can be lubricated by olive oil. Normally the plunger should be lubricated after around 40-50 times of use. Please also refer to the official video for instruction.

    Q9: Why the output is water instead of espresso?

    A:

    1.Please make sure that the upper and lower chamber is screwed tightly together. Furthermore, do not screw the upper cover too tight.

    2.Make sure that the sealing rubber ring on the plunger isn’t displaced.

    3.Make sure the sealing rubber ring on the button of the upper chamber isn’t displaced.

    4.After checking the above step, you can start making your espresso.